Need some help? The forsale.co.za's FAQ is there to guide you

FREQUENTLY ASKED QUESTIONS

How do I cancel an alert?
You have already found what you're looking for thanks to our e-mails. To unsubscribe from an alert, go to “MY FOR-SALE", then click on the "My alerts" heading.
Your alerts will be listed. Just click on Cancel to stop receiving e-mails.

Click here to do it now
If your ad is not visible in the results page, refresh the page by clicking on "Refresh to get latest ads" in the right-hand column. If the problem persists, don't hesitate to contact the forsale.co.za team here.

How do I contact a seller?
To contact the seller, click on the ad that you're interested in. You will then be redirected to the site that contains the ad, and can then choose to telephone the seller, send him/her an e-mail or write to him/her using a contact form in order to obtain more information.
What do I do if I don't receive the confirmation e-mail?
Go to your account by clicking on "MY ACCOUNT", then click on "Not confirmed", and you will see your ads that are awaiting confirmation.
Hover your mouse cursor over the ad to be confirmed, then click on the "Resend confirmation" button. An e-mail will then be sent to you immediately.
If the problem persists, don't hesitate to contact the forsale.co.za team.

What should I do if I spot a fraudulent ad?
We take fraud very seriously. Although we make our best efforts to eliminate fraudulent ads, we ask all our users to remain vigilant. If you think an ad may be fraudulent, contact us here.

DOING A SEARCH

How do I do a search?
forsale.co.za brings together ads from the biggest sale sites. This means you can directly access more than 300 million ads by doing your search on a single site.

To do a search, simply enter your keywords in the search bar at the top of the page, then click on the little magnifying glass. This will bring up the results page showing ads that match your query. You can refine your searches by using filters or by sorting the results.

How can I get the most recent results in real time?
New ads are published every hour. Updating your search results will make sure you never miss a good deal.

At the top right of the results page, you can see when a page was last updated. To see the most recently posted ads, click on the button "Refresh to get latest ads".

Can I get an alert if I don't find what I'm looking for?
If you don’t find what you’re looking for, you can request an alert by entering your e-mail address in the box “Get alerted on new listings”. You will then be alerted about any new ads that might interest you. If you want to stop receiving alerts, you can simply unsubscribe by going to your account settings.



MY ALERTS

How do I cancel an alert?
You have already found what you're looking for thanks to our e-mails. To unsubscribe from an alert, go to “MY FOR-SALE", then click on the "My alerts" heading.
Your alerts will be listed. Just click on Cancel to stop receiving e-mails.

Click here to do it now
How do I respond to an alert?
You have received an alert and you are interested in an ad. To obtain more information, click on the ad concerned.
You will be redirected to the ad in question and will be able to contact the seller according to the site procedures.

CONTACTING THE SELLER

How do I contact a seller?
To contact the seller, click on the ad that you're interested in. You will then be redirected to the site that contains the ad, and can then choose to telephone the seller, send him/her an e-mail or write to him/her using a contact form in order to obtain more information.

MANAGING MY ACCOUNT

How can I retrieve my password?
Forgotten your password? You can create a new password. Go to the Login page. There you will find the “Forgot your password?" option displayed beneath the fields to be filled in. Just click on this link, and an e-mail will be sent to you so that you can choose a new password.

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How can I delete my account?
Go to "MY FOR-SALE" and click on "My data". You can then delete your account by clicking on "Delete my account".


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SITE SECURITY

What should I do if I spot a fraudulent ad?
We take fraud very seriously. Although we make our best efforts to eliminate fraudulent ads, we ask all our users to remain vigilant. If you think an ad may be fraudulent, contact us here.
What should I do if my account has been hacked?
If you detect any anomalies or think your account has been hacked, please contact the forsale.co.za team here.